Resources

Intranets

Intranet Governance (pdf) A short whitepaper on topics an intranet governance document should cover.
Governance Checklist (.doc) A model table of contents for planning intranet governance
Intranet Strategy Workshop (SlideShare) Material from a workshop given at Intrateam 2011 in Copenhagen.
Making the business case for your intranet (SlideShare) Material from workship given for Ark Group, 2009
10 Worst practices for intranets (SlideShare). Online Information Conference, London December 2009
Managing Intranet 2.0 (slides 2Mb pdf) How should Web 2.0 approaches co-exist with traditional intranets? Presentation at Online Information, December 2009
10 ways to create an intranet graveyard (1Mb pdf) Engaging employees through Intranets. Presented at “Pharma Corporate Communications”, Rome, April 2008.
Extending the reach of the intranet at Boots and BA Case study article on bringing intranets to front-line workers in KM Review. December 2007
Content Citizens & Content Consumers, invited speaker, Knowledge Content & Collaboration Europe 2005

Building organisational identity with social media - CAFOD case study (SlideShare). Online Information Conference, London, December 2010

Digital Workplace Maturity Model (SlideShare). Presentation given at Intrateam 2011 conference, Copenhagen, March 2011
The Digital Workplace Maturity Model (free download of full paper). Keynote at Swiss Intranet Summit, Zurich, October 2010
Digital Workplace Maturity: With limited resources, how do you choose where to develop you Intranet? What can you do to take collaboration further in your workplace? A free report ‘The Digital Workplace maturity Model’, written by ClearBox for the Intranet Benchmarking Forum, is now available to download. See our summary guest blog posts Part I and Part II

What do you do when the Baby Boomers Retire?, Thought Leader article, Inside Knowledge Magazine, August 2007
Loud and Clear – Transferring Knowledge from one generation to the next, interview for Inside Knowledge Magazine (subscribers only), August 2007
What to do when your experts retire?, presentation at Unicom Talent Management conference, London, December 2007
Last Word column on Knowledge Retention. KM Legal Magazine, November 2007
Knowledge Management for New Ventures, article, Knowledge Management Magazine
KM in Research & Development, interview for “Your Say”, Knowledge Management Magazine Jan 2003

10 pitfalls and lessons in social media marketing (Slideshare) Online Information Conference, London December 2009
The Knowledge, practitioner profile of Sam Marshall (subscribers only), Inside Knowledge Magazine, June 2007