Practical Intranet Experience

We have first-hand experience of running intranets, so we know what it’s like to face practical realities rather than what the textbook says. We also see what really works in a whole range of organisations so can bring an informed and independent perspective.

User Focus

We’re passionate about making working life more productive and more rewarding for the people who use intranets. We bring expertise in psychology and computer interface design to work with you in making your intranet simple to use.

Dealing with complex, changing organisations

Organisations are increasingly working across multiple locations with a range of operations, partnerships and affiliations, and yet seeking to create a sense of being “one” organisation. We have a track record in designing intranets to be a key part of making this happen

Bridging Communications, IT and collaboration

ClearBox is about the coming together of intranets, collaboration and knowledge. This area can be a challenge in many organisations as it spans multiple functions. We’ve worked in a range of corporate functions, including Communications, IT and Knowledge Management, so we can see things from each side and facilitate dialogue between them.

Intranet strategy and governance

Often intranets grow organically, and this can mean there’s a lack of clear purpose for both users and those that support it. We work with companies to ensure their intranets have clear strategic alignment, and the right policies and processes in place to keep it effective without being bureaucratic.

Change Management

Good consulting is about helping an organization bring about sustainable change. Intranet changes usually reflect other changes going on in an organisation, and all the people and culture aspects that go with it. Our approach is designed to recognise and respond to this.

Specialist

We make no secret that we are niche consultancy – we focus on one particular area that’s common to many organisations and aim to do it well. We rely on our reputation, and you can be sure of a consistent, dedicated and personal approach.