Many people are boldly doing 2012 predictions, which is nice guesswork if you can get it. I’m going to stick to more certain ground and talk about the 10 things that stood out for me in 2011. 1) Intranets remained stubbornly not dead. There seemed to be a rash of articles by people writing headlines [...]
Last week I was invited to join Melcrum’s Social Media group to discuss how the growth of social media impacts the function of internal communications. It was a very lively debate and what follows is my take on the topic, updated based on what I learned that day (I was actually billed to do a [...]
Managing the digital workplace brings some tough challenges, and calls for a mixture of clear strategic thinking combined with pragmatism about how employees respond to the changes you envisage. Most knowledge work does not happen within processes but is more free-form and people-focussed. The appeal of social tools in this context is that they are [...]
For many years the mantra in knowledge management, and more recently in collaboration circles, has been: “We need to break down silos” Yet silos are so common that I’ve been wondering if they have a role to play, or if they’re an unfortunate side-effect of something else? Here, then, is my list of 5 great [...]
Since Apple launched its App Store, over 1bn applications have been downloaded. This year, it expanded the idea to cover its Mac computers and sold 1 million apps on its day of launch. Given such unequivocal success, are there things that we might learn for the intranet world? The idea could be translated several ways. [...]
