About Us

Who We Are

ClearBox Consulting Ltd. is a specialist independent consultancy that’s passionate about making the workplace a better experience. We understand technology, but we approach it from the ‘people’ side first.

ClearBox is run by Sam Marshall, former Global Intranet Manager for Unilever, together with a network of Associates that can be introduced as-needed. We all have hands-on experience of the realities of introducing change in organisations. More about why to choose ClearBox Consulting…

Who We Work With

We work with organisations that range from a few hundred employees to over 100,000; typically as partners to Communications, IT and HR functions.

Our assignments have included projects with Unilever, Bupa, Müller Dairy(UK), Amadeus IT, CAFOD and Oxford University Press.

Our work as an associate of the Intranet Benchmarking Forum has also included engagements with Aviva, BT, Exxon Mobil, BP, Ernst & Young, BBC, Citi, Standard Life, Co-op Financial Services, Nationwide and HMRC.

About Sam Marshall

ClearBox is run by Sam Marshall, who has specialised in intranets and the digital workplace for over 15 years, working with companies such as Unilever, BT, BBC, Rolls-Royce, Standard Life, AstraZeneca, BUPA and Oxford University Press.  His current activities focus on intranet strategy, the growth of the digital workplace, the business side of SharePoint, and the use of social media tools for collaboration and communication.

Sam was responsible for Unilever’s Global Portal Implementation, overseeing the roll-out of over 700 online communities to 90,000 people and consolidating several thousand intranets into a single system. Sam is also the Benchmarking Lead for the Intranet Benchmarking Forum; a global company consortium that compares performance in intranet strategy, content, value and design.

In the Knowledge Management (KM) field, Sam led a Unilever initiative to create a comprehensive KM methodology, focusing on KM strategy and Communities of Practice. Unilever was shortlisted for the “Most Admired Knowledge Enterprise” every year from 2001-2006.

Sam is a regular speaker at international conferences. He has an MSc in Artificial Intelligence, an MA in Psychology and more bicycles than shoes.